SAP CRM consulting and solution architecting

Having an advanced customer management tool will take your customer relationships to the next level, transforming it from just being a plain commercial interaction to an interactive relationship that provides value to both you and your customers. With SAP Customer Relationship Management (CRM), you will have a 360° view of all the contacts and channels you need to interact with your customers.

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SAP CRM is a customer service solution that provides flexibility to your customer management. SAP CRM has developed features and functions that support core business processes in the following areas:

  • Sales
  • Real-time offer management
  • Service
  • Business communications management
  • Interaction center
  • Web channel
  • Partner channel management
  • Marketing

FAIR Consulting Group’s consultants are fully committed to support your company by bringing fresh thinking and innovative yet practical solutions to any challenges your company may face. Our highly qualified consultants are industry experts with substantial hands-on consulting and solution architecting experience. Throughout their careers as SAP CRM professionals, our consultants have gained vast experience and sector knowledge in multiple industries (Retail/Wholesale, Utilities, Public etc.) from numerous international and local engagements.

With a proven track record of successful engagements in full SAP CRM implementation life cycles in management and integral roles over the past decade, you can rest assured that your company is in good hands.