hybris integration with CRM and other Enterprise systems
With today’s empowered consumers, a fully integrated OmniCommerce platform is a necessity to understand customer engagement across all processes and touch points. Guiding them throughout the whole online purchase journey allows your company to provide an enhanced end-to-end customer experience.
Our CEM value proposition does exactly that, a seamless integration with hybris OmniCommerce frontend and CRM and other Enterprise systems backend.
The integration will provide real time hybris-powered commerce processes that draws required product and customer information from the Enterprise systems. It will synchronise systems to equip your business with the enhanced data and the tools necessary to optimise customer experience and business across all customer touch points – solidifying customer loyalty, maximising profits over the long-term and engaging customers like never before.
Our consultants have high experience from multiple international and local engagements and are specialists in the hybris solution suite that allows us to deliver unique integration solutions customised to the needs of every client.