A look into LeasePlan
LeasePlan is an international company of Dutch origins specialised in automobile leasing and fleet management, they provide leasing and vehicle fleet management services for businesses and governments of all shapes and sizes, managing more than 95,000 vehicles. Boasting 300+ employees nation wide.
LeasePlan App Development
Our team also assisted in developing a range of mobile-enabled custom Fiori apps against SAP CRM backend to streamline previously paper-based processes.
Our focus was enabling customers to perform various self-service functions via web and mobile access, including entering logbook entries and registering vehicles to name a few.
Finally, our consultants developed custom OData backend services on SAP Gateway to deliver these features.
LeasePlan Experience & POC
FAIR Consulting Group provided support by developing a Digital Strategy and implementation roadmap for migration of Customer Self-Service Portal from on-premise CRM to HANA Cloud Portal hosted on HANA Cloud Platform.
We created POC for future Customer Portals leveraging SAP HANA Cloud Platform.
Our consultants developed a User Experience (UX) concept including personas, user stories, and customer journeys to illustrate benefits to end customer.