The State Of DIgital Maturity Report

The Assessment

The “Digital Maturity Assessment aims to help gauge the digital capabilities of a business based on 7 sections: Strategy & Leadership, Sales, Commerce, Marketing, Data, Service, and Experience.

We look at how your organisation is taking advantage of new and emerging technologies and what type of CX you’re able to offer. This assessment is meant to provide recommendations on your current state of maturity, benchmark with industry peers and help us understand how technology is shaping Australian businesses.

FEATURED ARTICLE

Digital Maturity: The Who, What, When, Where and Why

In this article, we will discuss the who, what, when, where and why of Digital Maturity, how transformation has become a key factor in business success and the innovative ideas that are leading the way for large enterprises and SMB.

Rankings

Averages Ranking

60 %

0 - 35%

digital infancy

Your company is digitally active, but you missed the train, new advances in software and technologies have seemingly passed you by. It’s time to map out an actionable digital strategy for introducing new software, it’s time to take advantage of the modern digital resources available. You need to coordinate digital initiatives and focus on automating your manual tasks across all departments.

35% - 65%

digital adopter

Your company is digitally nimble and is maturing quickly, deliberately carrying out activities that have enabled various small digital transformations. Your business efforts still need streamlining, more integration and greater automation. Luckily the organisation’s leadership has embraced digital transformation but there is an opportunity for improvement. It’s time to realign your digital agenda and update your technology stack.

66% - 85%

Digitally Savvy

Your company is digitally mature and concluding its digital transformation journey. You have undertaken various digital initiatives and successfully implemented strategic projects. Your company is always trialling new software solutions. We recommend adding a few strategic technologies and enhancing your systems further to help your company become an innovator and industry trendsetter.

85% +

Innovator

You are amongst the innovators, trendsetters and early adopters. Your company is digitally mature and inspires other organisations. There is a clearly defined strategic road-map in place and by going against the status quo you stay ahead of competitors. We recommend continuing to invest in emerging technology and not to become complacent. Seek assistance from subject matter experts when experiencing roadblocks or adopting new software.

Draw Leaders

Top 10 Digitally Mature

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Top 10 Digitally Mature

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Partners

 
SAP
fluent
Adobe
Azure
Google
Amazon Web Services
 

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